Returns, Replacement, and Cancellation Policy
Cancellation Policy:
Full Refund: Orders can be canceled within 1 day of placement for a full refund.
Partial Refund: If an order is canceled after 2 days and processing has begun, applicable charges will be deducted from the refund. Customers will be notified of these charges during the cancellation process.
Return and Replacement Policy:
Damaged or quality issues:
If you receive a product that is damaged or has quality issues, please notify us within 1 day of delivery. Relevant proof of damage must be provided to qualify for a replacement.
Replacement process:
Upon verification of the damage or quality issue, we will replace the product and ship it to you.
Contact information:
For assistance with returns, replacements, or cancellations, please contact us at sonthaenterprises@gmail.com.